• What is the local recharge service

  local recharge service is a service that allows MTN’s SD prepaid customers to recharge their prepaid accounts when they visit a country.

  The service also allows foreign prepaid customers from MTN AFG, IRAN & SYRIA to recharge their prepaid accounts while away from their home networks and is in Sudan.

  
  

• Will I be charged for using local recharge service

  No, you will not be charged for using this service.

  
  

• How do I activate my SIM for Local recharge service

  To activate your SIM for Local recharge service, you will only need an active and valid MTNN SIM.

  Simply, switch on your phone when you get to your destination country and then select the network of MTN AFG, IRAN & SYRIA (depending on your destination country).

  
  

• What is the subscription/access charge for Local recharge service?

  There is no subscription/access charge for this service.

  
  

• Can I roam using Local recharge service anywhere in the world

  Local recharge service exists only in the 4 countries in this phase.

  • MTN AFG
  •  IRAN
  •  SYRIA
  • Sudan
  
  

• Which of my services will I be able to access when I am using Local recharge service

  You will be able to access the following service:

  • Account recharge via USSD
  
  

• Do I need to inform MTN before I travel

  No, you will not need to inform MTN before you travel. Just switch on your phone when you get to your destination country.

  
  

• Will I be required to report to MTN office on returning for deactivation

  No, you will not need to inform MTN when you return.

  
  

• How will I receive my bills when I am using Local recharge service

  You will not be issued with a bill. Charges will be deducted from your account balance in real time while a call is in progress, before the next minute of the call is authorised.

  
  

• When I am using Local recharge service can I recharge using e.voucher

  Yes, you can recharge via e.voucher

  
  

• Will I be able recharge my account with an MTNN recharge card when I am using Local recharge service

  Yes, you will be able your account with normal physical and logical MTN recharge cards using the USSD mode of recharging *222*voucher card secret number# (send).

  
  

• Will I be able to recharge my account with the recharge card of the country I am visiting (in AFGNISTAN, IRAN & SYRIA)?

  Yes, you will be able to recharge your account with an MTN recharge card of the country you are visiting.

  The system will convert the value on the recharge card to the naira value and credit your account with the same value.

  
  

• Will I be charged for recharging my account with a foreign recharge card

  No, you will not be charged for recharging your account with a foreign recharge card.

  
  

• Will I be able to use the airtime that I recharged my account with when I was out of the country when I return to Sudan

  Yes, you will be able to use the airtime that you recharged your account with when you were out of the country when you return to Nigeria.

  
  

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